24/7 Customer Support Without Hiring a Night Shift
Customers do not stop needing help at 5 PM. An AI chatbot trained on your website answers questions around the clock, so you never miss an inquiry.
Free plan included. No credit card. No coding.
Instant answers, any time zone
Whether it is 3 AM locally or business hours across the globe, your chatbot responds in seconds. No queue, no hold music, no "we will get back to you."
Fraction of the cost of human agents
A single night-shift support agent costs $3,000-5,000/month. Namiru.ai covers 24/7 support starting on a free plan with affordable upgrades.
Handles the most common questions
Pricing, shipping, return policies, business hours, product details. Your chatbot handles the 80% of questions that are repetitive so your team can focus on the 20% that need a human.
Seamless escalation to your team
When a question is too complex, the chatbot collects contact details and context so your team can follow up during business hours with full conversation history.
Works for international customers
Your chatbot can handle inquiries from customers in any time zone. No need to staff support teams across multiple regions.
See what customers ask after hours
Discover patterns in after-hours inquiries. Are customers confused about a policy? Is a product page missing information? Use insights to fix root causes.
Why Choose Namiru.ai
How It Works
Crawl your website
Paste your URL and Namiru.ai learns your FAQ, pricing, policies, product information, and everything else customers ask about.
Set your support rules
Define how the chatbot should respond, when to collect emails, and how to handle questions it cannot answer. Customize tone and escalation behavior.
Embed and go live
Add the widget to your site. It starts handling customer questions immediately, around the clock, with zero downtime.
Frequently Asked Questions
Why do I need 24/7 customer support?
Studies show that 47% of customer inquiries happen outside standard business hours. Every unanswered question is a potential lost sale or frustrated customer. With global audiences and different time zones, customers expect immediate responses regardless of when they reach out.
How does AI handle customer support at night?
Namiru.ai learns from your website content including FAQs, product pages, policies, and help articles. When a customer asks a question at any hour, the AI matches it against your content and provides an accurate answer instantly. For questions it cannot resolve, it collects the customer details for follow-up.
What happens when the chatbot cannot answer a question?
You configure the escalation behavior. The chatbot can collect the visitor name, email, and a summary of their issue, then notify your team. When your team comes online, they have the full conversation context and can respond quickly.
Is AI support as good as human support?
For frequently asked questions like pricing, hours, shipping, and product details, AI support is often faster and more consistent than human agents. For complex or emotional situations, human agents are still better. The ideal setup uses AI for the common questions and humans for everything else.
How much does 24/7 AI support cost compared to hiring agents?
A single overnight support agent typically costs $3,000-5,000 per month in salary alone. Namiru.ai starts with a free plan and paid plans cost a fraction of one agent salary while handling unlimited concurrent conversations.
Can I use this alongside my existing support tools?
Yes. Namiru.ai works as a standalone chat widget on your site. It operates alongside tools like email support, helpdesks, or live chat. Your existing workflows stay the same, but now customers get instant answers before your team even needs to be involved.
Stop losing customers after business hours
Set up 24/7 AI support in under 5 minutes. No night shift required.
Free plan included. No credit card. No coding.