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Namiru.ai
Customer Support

AI Chatbot for Customer Support That Knows Your Product

Replace your support queue with an AI agent trained on your website. Resolve customer questions 24/7 in under 30 seconds, without writing a single FAQ.

Free plan included. No credit card. No coding.

30s
Setup time
60%
Avg. ticket deflection
24/7
Always available
<5s
Avg. response time

30-Second Setup

Paste your website URL and Namiru crawls your pages, pricing, docs, and FAQs automatically. Your support chatbot is live in seconds.

24/7 Instant Responses

Customers get accurate answers at 2 AM or 2 PM. No wait times, no queue, no staffing gaps.

Ticket Deflection Analytics

See exactly how many tickets your AI handles, which topics come up most, and where your docs have gaps.

Learns From Your Content

The AI reads your website like a support agent would. It understands your products, pricing, policies, and processes.

Smart Lead Detection

When a support conversation reveals buying intent, Namiru non-invasively captures contact info for your sales team.

Seamless Handoff

Complex issues get flagged with full conversation context so your human agents pick up exactly where the AI left off.

Why Choose Namiru.ai

Deflect up to 60% of repetitive support tickets automatically
Cut average response time from hours to under 30 seconds
Reduce support costs by up to 40% without sacrificing quality
Capture leads from support conversations that would otherwise be lost
Get AI-extracted topic summaries so you never need to read chat logs

How It Works

1

Paste your website URL

Namiru crawls your site and extracts everything a support agent needs to know: product details, pricing, FAQs, policies, and more.

2

Embed on your site

Add a single script tag or use our npm package for React, Vue, or Angular. The chat widget matches your brand automatically.

3

Resolve tickets on autopilot

Your AI support agent handles customer questions 24/7. You get topic analytics, pain point detection, and lead captures in your dashboard.

Frequently Asked Questions

What is an AI chatbot for customer support?

An AI chatbot for customer support is a virtual agent that uses artificial intelligence to answer customer questions automatically. Unlike traditional chatbots that rely on rigid decision trees, Namiru's AI reads and understands your entire website to provide accurate, contextual answers to any question a customer might ask.

How does Namiru train on my website content?

When you paste your URL, Namiru's crawler visits your pages and extracts text content including product descriptions, pricing, FAQs, documentation, and policies. This content becomes the AI's knowledge base. There is no manual FAQ writing or training required. If your website is updated, you can re-crawl to keep the AI current.

How many support tickets can this actually deflect?

Most businesses see 40-60% ticket deflection within the first week. The exact number depends on how much of your support volume is repetitive questions (pricing, hours, return policies, how-to guides). Namiru's analytics dashboard shows you the deflection rate in real time.

Does the AI chatbot work outside business hours?

Yes. The AI agent runs 24/7 with no downtime. This is especially valuable for businesses with international customers across multiple time zones or for handling after-hours support without on-call staff.

Can the chatbot hand off to a human agent?

When the AI encounters a question it cannot confidently answer, it flags the conversation. Your team gets the full chat context so the customer does not need to repeat themselves. This keeps complex issues human-handled while routine questions stay automated.

How much does it cost compared to hiring support staff?

Namiru starts with a free tier of 20 conversations per month. Even on paid plans, the cost is a fraction of a single support agent's salary. Businesses typically save 40% or more on support costs while actually improving response times.

Stop making customers wait

Paste your URL and your AI support agent is live in 30 seconds. No credit card needed.

Free plan included. No credit card. No coding.