AI Chatbot for Healthcare That Reduces Front Desk Calls
Patients call about hours, insurance, appointments, and directions. An AI chatbot handles these questions instantly, so your staff can focus on patient care.
Free plan included. No credit card. No coding.
Answers patient FAQs
Office hours, accepted insurance, parking directions, new patient forms, appointment preparation. Your chatbot handles the questions that flood your front desk daily.
Available 24/7 for patient inquiries
Patients search for healthcare information at all hours. Your chatbot provides instant answers about your practice, reducing after-hours voicemail volume.
Clear boundaries on medical advice
The chatbot is configured to answer administrative questions only. It does not provide medical advice, diagnoses, or treatment recommendations. Clear disclaimers are built in.
New patient onboarding
Share what to bring to a first appointment, explain intake processes, list required documents, and answer insurance verification questions automatically.
Reduces front desk call volume
Healthcare practices report that 50-70% of phone calls are administrative. Redirecting these to a chatbot gives your staff more time for in-office patients.
Captures appointment requests
The chatbot collects patient name, contact details, preferred appointment time, and reason for visit. Your team follows up to confirm scheduling.
Why Choose Namiru.ai
How It Works
Crawl your practice website
Paste your healthcare practice URL. Namiru.ai learns your services, accepted insurance, office hours, provider bios, location details, and patient resources.
Set healthcare-specific guardrails
Configure the chatbot to answer only administrative and informational questions. Add disclaimers and set clear boundaries that prevent any medical advice responses.
Embed on your practice website
Add the chat widget to your website. Patients get instant answers to common questions, and your front desk gets fewer repetitive phone calls.
Frequently Asked Questions
Is an AI chatbot safe to use in healthcare?
Yes, when configured properly. Namiru.ai answers administrative questions only, such as office hours, insurance, directions, and appointment preparation. It does not provide medical advice, diagnoses, or treatment recommendations. You control exactly what the chatbot can and cannot discuss.
Does the chatbot provide medical advice?
No. The chatbot is explicitly configured to handle administrative and informational questions only. If a patient asks a medical question, the chatbot directs them to contact your office or seek appropriate medical care. This boundary is enforced through the system configuration.
What kind of questions can it answer?
Common questions include: office hours and holiday schedules, accepted insurance plans, directions and parking, what to bring to a first appointment, how to request records, provider specialties and bios, and general information about services offered.
Is this HIPAA compliant?
Namiru.ai processes publicly available information from your website. The chatbot does not access, store, or transmit protected health information (PHI). It handles the same type of administrative questions that your website already answers publicly. For practices with specific compliance needs, consult your compliance officer.
Can patients schedule appointments through the chatbot?
The chatbot can collect appointment request details (name, contact info, preferred time, reason for visit) and surface this to your team for confirmation. It does not directly integrate with EHR scheduling systems, but it reduces the back-and-forth by gathering information upfront.
How do I ensure the chatbot stays within appropriate boundaries?
You configure the system message with explicit instructions about what the chatbot should and should not discuss. You can add disclaimers, redirect phrases for medical questions, and test the boundaries before going live. The chatbot follows your rules strictly.
Give your patients instant answers, not hold music
Set up an AI assistant for your practice in under 5 minutes.
Free plan included. No credit card. No coding.