AI Chatbot for SaaS That Converts Trial Users Faster
Trial users have questions. If they do not get answers in minutes, they churn. An AI chatbot trained on your docs, help center, and marketing site keeps them moving forward.
Free plan included. No credit card. No coding.
Crawls your docs and help center
Paste your marketing site and documentation URLs. The chatbot learns your features, pricing, integrations, and troubleshooting guides automatically.
Faster time-to-value for trial users
Trial users who get stuck in onboarding churn. Your chatbot guides them through setup, answers "how do I" questions, and keeps them engaged.
Qualifies inbound leads
Visitors on your pricing page have questions. The chatbot answers them, collects company size and use case, and routes qualified leads to your sales team.
Reduces support ticket volume
Most SaaS support tickets are "how do I do X?" questions with answers already in your docs. The chatbot finds and delivers those answers instantly.
Handles technical questions
API documentation, integration guides, configuration options. Your chatbot can walk developers through technical setup using your existing documentation.
Identifies content gaps
When users ask questions the chatbot cannot answer, you know exactly where your docs or help center need improvement.
Why Choose Namiru.ai
How It Works
Crawl your SaaS website and docs
Paste your marketing site, documentation, and help center URLs. Namiru.ai indexes your features, pricing, guides, API docs, and troubleshooting content.
Configure for your use case
Set up different behaviors for different pages. On pricing pages, capture leads. On docs pages, provide technical support. On the homepage, answer general questions.
Embed across your properties
Add the chat widget to your marketing site, app dashboard, docs site, or all three. One chatbot, trained on all your content, available everywhere.
Frequently Asked Questions
How does an AI chatbot help SaaS companies reduce churn?
Most SaaS churn happens because users get stuck during onboarding or cannot find answers to their questions quickly enough. An AI chatbot provides instant answers using your documentation and help content, keeping users engaged and reducing the friction that leads to abandonment.
Can the chatbot learn from my documentation site?
Yes. Namiru.ai crawls any publicly accessible URL including documentation sites, help centers, knowledge bases, and API reference pages. It indexes all the content so the chatbot can answer questions using your existing documentation.
How does it handle pricing and sales questions?
The chatbot answers pricing questions using your pricing page content. You can configure it to collect company size, use case, and contact details when visitors show buying intent, then pass those qualified leads to your sales team.
Can it answer technical and API questions?
Yes. If your API documentation and integration guides are on your website, the chatbot can walk users through technical setup, explain endpoints, and troubleshoot common configuration issues based on your existing content.
Does it work on both the marketing site and the app?
You can embed the chat widget on any web property. Many SaaS companies add it to their marketing site for lead capture, their help center for support, and their app dashboard for in-product assistance.
What if the chatbot cannot answer a question?
When the chatbot encounters a question outside its knowledge, it acknowledges the limitation and collects the user details for follow-up. You also see these unanswered questions in your analytics, which helps you identify gaps in your documentation.
Stop losing trial users to unanswered questions
Paste your SaaS website URL and give every user instant support.
Free plan included. No credit card. No coding.