1. Introduction

Namiru.ai ("we", "us", "our") respects your privacy and processes all personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following data when you use the Service:

• Account information (name, email, credentials)
• Uploaded content and connected API data (only when you choose to store it)
• Usage data such as analytics, logs, and technical information
• Billing and payment details (processed via Stripe, never stored by us)

3. How We Use Data

Your data is used to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Improve the product and user experience
• Send transactional emails (account-related notifications)

4. Data Storage and Location

All data is hosted on servers within the European Union. We do not transfer personal data outside the EU unless required by law.

5. Third-Party Services

We may use:

• Stripe for payment processing
• OpenAI / Anthropic for AI model inference
• Google Analytics (if you consent to analytics cookies)

Each provider has its own privacy policy governing your data.

6. Your Rights (GDPR)

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@crowie.io.

7. Cookies

We use essential cookies to operate the Service and optional analytics cookies (Google Analytics) to understand usage patterns. You can manage cookie preferences via the consent banner.

8. Data Retention

We retain your data only as long as necessary to provide the Service. When you delete your account, we remove your personal data within 30 days, except where required by law.

9. Security

We use industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the Service or email.

11. Contact

For privacy-related questions, contact us at info@crowie.io.